Hostrify

Refunds/Accounts Termination

If Limda fails to provide said services for whatever reason, a prorated refund will be granted. If Limda is forced to suspend or terminate your services due to a violation of our stated policies, no refunds will be given. If you request account cancellation, your account will be suspended from us once your service has been canceled. Within 30 days, it will be erased. If your account is suspended for any other reason and continues suspended for more than 10 days, it will be erased. If a customer has multiple accounts with Limda, Limda reserves the right to suspend all of the accounts if one or more accounts are not paid until all of the payments are made.

• If you are discovered to be in breach of our terms and conditions, there will be no refund.
• If you use our service for the second time, there will be no refund. It is only given to a buyer once for any product…

Content

All Limda services must be used for legitimate purposes only. Any information, data, or content that is sent, stored, or presented in violation of any Bangladesh Government local legislation is banned. This includes copyrighted information, material we deem to be threatening or obscene, material that threatens national security, and material protected by trade secrets or other laws, among other things. The subscriber agrees to indemnify and keep Limda harmless from any claims arising out of the subscriber’s use of Limda services that hurt the subscriber or anyone else. Limda believes in free expression; nevertheless, any content (written, visual, or inferred) in the following categories will not be creed, or religious beliefs; vulgarity or filthy language directed at anybody other than oneself; any violent or malicious content. We prefer that you manage your material and are in charge of what your website offers. We don’t have the resources or time to regularly monitor and manage our servers, which contain constantly

Content or links that are forbidden include (but are not limited to):

• IRC Scripts/Bots
• Proxy Scripts/Anonymizers
• Pirated Software/Warez
• Image Hosting Scripts (similar to Photobucket or Tinypic)
• AutoSurf/PTC/PTS/PPC sites
• IP Scanners
• Bruteforce Programs/Scripts/Applications
• Mail Bombers/Spam Scripts
• Banner-Ad services (commercial banner ad rotation)
• File Dump/Mirror Scripts (similar to Rapidshare)
• Commercial Audio Streaming (more than one or two streams)
• Escrow/Bank Debentures
• High-Yield Interest Programs (HYIP) or Related Sites
• Investment Sites (FOREX, E-Gold Exchange, Second Life/Linden Exchange, Ponzi, MLM/Pyramid Scheme)
• Sale of any controlled substance without prior proof of appropriate permit(s)
• Prime Banks Programs
• Lottery Sites
• MUDs/RPGs/PBBGs
• Hateful/Racist/Harassment oriented sites
• Hacker focused sites/archives/programs
• Sites promoting illegal activities
• Forums and/or websites that distribute or link to warez/pirated/illegal content
• Bank Debentures/Bank Debenture Trading Programs
• Fraudulent Sites (Including, but not limited to sites listed at aa419.org & escrow-fraud.com)
• Mailer Pro

On all our dedicated servers and colocation services, examples of banned content include:

• IRCD (IRC servers)
• IRC Scripts/Bots
• Pirated Software/Warez
• IP Scanners
• Bruteforce Programs/Scripts/Applications
• Mail Bombers/Spam Scripts
• Escrow
• High-Yield Interest Programs (HYIP) or Related Sites
• Investment Sites (FOREX, E-Gold Exchange, Second Life/Linden Exchange, Ponzi, MLM/Pyramid Scheme)
• Sale of any controlled substance without prior proof of appropriate permit(s)
• Prime Banks Programs
• Lottery Sites
• Hateful/Racist/Harassment oriented sites
• Hacker focused sites/archives/programs
• Sites promoting illegal activities
• Forums and/or websites that distribute or link to warez/pirated/illegal content
• Bank Debentures/Bank Debenture Trading Programs
• Fraudulent Sites (Including, but not limited to sites listed at aa419.org & escrow-fraud.com)
• Mailer Pro

It is not permissible to use any Limda shared web hosting account as a backup/storage (files/database dump/file sharing media, etc.) device. Limda shared web hosting accounts are not intended for the distribution and/or storage of large amounts of data. A shared web hosting account is exclusively for the storage of websites, not for remote file storage. If we discover a shared web hosting account involved in such storing activity, it will be considered a violation of the Limda TOS, and the account will be suspended or terminated immediately. The VPS/Dedicated Server plans, on the other hand, do not have any limitations in terms of backup/storage. Any website that uses more than 70% of its total disk space to store files, either in terms of overall size or number of files, is considered to be using an unusual amount of files. You will be notified if we discover that the files are unlawful or harmful in any manner. If you do not intend to harm our server or others with the files you maintain, you have nothing to be concerned about. Limda services, including all related equipment, networks, and network devices, are only available to customers who have been granted permission. Limda systems may be monitored for any lawful reason, including ensuring that use is authorized, system administration, facilitating unauthorized access protection, and verifying security protocols, survivability, and operational security. Information may be viewed, recorded, copied, and used for allowed purposes during monitoring. By using the Limda system(s), you agree to be monitored for these purposes. Any account discovered connecting to a third-party network or system without the third party’s permission will be suspended. Access to networks or systems that are not under your direct control requires the third party’s clear written agreement. Limda may request and require documentation to confirm that access to a third-party network or system is approved, at its discretion. We reserve the right to deny service to anybody for any reason. Any material that, in our opinion, is obscene, threatening, illegal, or violates our terms of service in any way may be removed (or otherwise disabled) from our servers, with or without notice. If you do not answer our abuse department’s email within 48 hours, your services may be suspended or terminated. All abuse issues must be reported via trouble ticket or email, and a response will be provided within 48 hours. Potential harm to kids, including but not limited to child pornography or content thought to be child pornography, is prohibited: Any site that is found to be hosting or connecting to child pornography will be suspended immediately and without warning. Resellers: We will suspend the affected site and contact you so that you can cancel the account. We will continue to monitor your activity; multiple infractions of this nature may result in your account being immediately terminated. Direct customers: Your services will be canceled with or without notice.

Opt-in Email Marketing

If you choose to engage in marketing your site and/or services via email please heed the following. The only permitted form of email marketing is that in which the list is accepted. By definition, opt-in is where people provide you with their email address specifically requesting to be on your email list for information about your site and/or service. If we find your account transmitting email to persons that did not authorize such activity, that is grounds to suspend and terminate your site. Note: On the flip side, the joining of an opt-in email list does not guarantee the legitimacy of such a list. Please contact us before taking any steps so that you will not be a victim of spam from second and third parties of such lists.

Zero Tolerance Spam Policy

Unsolicited commercial email (UCE) and unsolicited bulk email (UBE), also known as spam mail, are not tolerated at Limda. Spam is defined as follows: If an electronic message meets the following criteria, it is considered spam mail: 1) the recipient’s identity and context are irrelevant because the message is equally applicable to many other potential recipients; AND (2) the recipient has not verifiably granted deliberate, explicit, and still-revocable permission for the message to be sent; AND (3) the transmission and reception of the message appears to the recipient to benefit the sender disproportionately. If you send an email to someone who hasn’t specifically asked to receive it, you’ll be charged with UCE/UBE Abuse. It makes no difference where the email was sent from. Any Limda customer who engages in this conduct will have their service suspended if abuse is confirmed. Spam not only puts a strain on the server, lowering its uptime and performance, but it also puts the server at risk of being blacklisted.

This is a checklist of things you must accomplish if your site will be sending out mailings to subscribers:

You must not attempt to conceal, forge, or misrepresent the sender of the e-mail or the re-sending mail’s site. Bulk mailings must explain how the recipients’ email addresses were obtained, as well as the frequency with which they were sent. Unsubscribe procedures should be easy and evident in bulk mailings. This should be in the form of a working link to a one-click unsubscribe system, although a genuine address can also be used.

• In the content of all subscription-based e-mails, they must contain legitimate, non-electronic contact information for the sending organization, such as a phone number or physical mailing address.
• All bulk emails must be solicited, which means the sender has an established and verifiable relationship with the e-mail recipient and the recipient has not requested to be removed from the sender’s mailing list. Upon request, documentation of the sender’s and recipient’s relationship must be made available to AOL.
• Unsolicited Bulk Email is a practice of sending unsolicited emails to a large number of people. It is forbidden to send any type of unsolicited bulk email over Limda servers. It is also forbidden to transmit UBE from another service provider advertising a website, email address, or any other resource housed on Limda servers. When communications transmitted from another Internet Service Provider violate this Policy or the other provider’s, Limda accounts or services may not be utilized to solicit customers from, or collect replies to, those messages.
• Unconfirmed Mailing Lists are being used. It is against the law to add email addresses to any mailing list without the owner’s clear and verifiable authorization. Closed-loop mailing lists must be used by Limda customers. Each address owner’s subscription confirmation message must be retained on file for the life of the mailing list’s existence. It is forbidden to purchase email address lists from third parties for mailing from any Limda-hosted website or to refer to any Limda account.
• Operating an account on behalf of, or in connection with, persons or firms listed in the Spamhaus Register of Known Spam Operations (ROKSO) database at www.spamhaus.org, or reselling any service to them.

Script Usage Policy

Limda offers Web Hosting accounts with the ability to run CGI scripts, PHP scripts, and other executable programs. Because these scripts consume significantly more system resources than regular HTML pages, certain limitations must be imposed on their use. We regret that we are often unable to ascertain which script or application is causing the system resource overflow. In the vast majority of cases, we can pinpoint the offending account on the system. The following rules apply to all of the above-mentioned “active content” files:

• The script should only consume a little number of system resources. Scripts that use a significant amount of our RAM or processing will be suspended immediately until the owner is notified and an alternate solution is found.
• At any given time, no user account may use more than 20% of system resources. If an account uses 20% or more of the system’s resources regularly, the account holder will be notified, and if no action is made, the account will be stopped.
• There is no guarantee that the scripts will interact with any server setup or hardware. Accounts that run these scripts will be terminated without warning and a refund.
• The script cannot be referenced or used on any other site that is not hosted by Limda.
• The script has to run promptly. Any script that spends more than a few milliseconds on the processor will be removed.
• Any script that appears to be designed specifically to attack or otherwise maliciously affect the server is completely unacceptable, and if such scripts are discovered in your account, your account will be immediately terminated, and your actions will be reported to the appropriate local, state, and federal authorities, with legal action taken to prosecute the account holder to the fullest extent of the law
• Chat room scripts written in Perl are strictly forbidden.
• Only our high-end accounts will be able to run scripts that require a lot of bandwidth, such as non-Perl chat room scripts or banner rotation scripts.
• Scripts must be kept secure. This regulation prohibits unnecessarily chmoding scripts to 777. This guideline also prohibits keeping scripts in a publicly accessible directory (one without an index.html file).
• You entirely must ensure the security of your website script. Limda will not be held liable for any losses incurred by your account as a result of a script leak or backdoor.

NOTE: If a script will not run with permission other than 777 (which is uncommon), you can contact customer service for approval, which will be granted in most cases. Any accounts with scripts discovered to violate these policies will have their CGI, Perl, CFM, ASP, and PHP scripts scrutinized by our System Administrators in the future. If a script is deemed to be damaging to the system, it will be terminated at once, and the account will be locked down until the account owners are informed. Accounts with malicious scripts will be terminated immediately, with no reimbursement of any pre-paid fees.

Resource Usage Policy 

12. 12. a) Server Resource Abuse Policy(SRAP)

Any website on our shared servers that consumes a lot of server resources (CPU, memory, and network bandwidth) will be offered the chance to upgrade to a dedicated server. Abuse and misappropriation of system resources is a significant issue that Limda will not tolerate. Because accounts on a shared server must share resources with other users, we must limit how much CPU and RAM each account can utilize. In all fairness, we cannot allow one or two clients to consume all system resources on a shared machine, causing all other customers to suffer. Excessive CPU and memory utilization by one or more clients result in excessive sluggishness in all areas, including MySQL, Email, HTTP, and others. If a few clients’ CPU and memory consumption get out of hand, all sites hosted on the computer will produce problems and become inaccessible. LIMITS ON SERVER RESOURCES ON AVERAGE

• Per account, file, or application, memory use cannot exceed 10%.
• The CPU use varies by shared hosting plan, which can be viewed on the plan details page.
• The number of Apache connections is limited to 30.
• Per domain, 15 MySQL maximum user connections permitted 250 emails per hour.
• At any moment on the server, run stand-alone, unattended server-side processes. This contains all daemons, including IRCD.
• On shared servers, you can run any form of web spider or indexer (including Google Cash / AdSpy).
• Any software that connects to an IRC (Internet Relay Chat) network can be used.
• Run any BitTorrent client, tracker, or application. You are permitted to link to legal torrents hosted elsewhere, but you are not permitted to host or store them on our shared servers.
• Take part in whatever file-sharing or peer-to-peer activity you can think of.
• Run whatever game server you want, such as Counter-Strike, Half-Life, Battlefield 1942, and so on.
• Run cron entries with less than 15-minute intervals.

12. b) Illegal Usage

Limda servers are intended to be used for legal purposes. Any information, data, or material that is sent, stored, or distributed in contravention of any applicable law or regulation is forbidden. This includes, but is not limited to, copyrighted information, trademarks, trade secrets, and other intellectual property rights that have been utilized without permission, as well as anything obscene, libelous, poses an illegal threat, or violates export control rules. Pirated software, hacker programs or archives, Warez sites, MP3, and IRC bots are all examples of unacceptable content or connections. Any forum or discussion board that discusses where to obtain such files or distribute them is also illegal. The Limda service subscriber agrees to indemnify and keep Limda harmless from any claims arising from the subscriber’s or any other party’s usage of the service. The sole adjudicator of what constitutes a violation of this condition will be Limda. 

12. c) Illegal Content

Limda does not allow background Daemons such as IRC bots; eggdrop; BitchX; XiRCON; and any other program that interferes with normal server operation. No warez is allowed. The use of web proxies is not permitted. NPH-Proxy and web proxy are examples of this. If any proxy files are discovered on your site, your account will be suspended, and the account holder will be charged a USD 50 cost. You are not permitted to run any servers or services on the Limda network when using a shell account. Perlbots, proxies, BitchX, psyBnc, root exploits, DDoS programs, Shoutcast servers, and other servers are examples of servers. Running any of these will result in an instant suspension and a fine of no less than USD 50.00 and no more than USD 100.00 for users. For these behaviors, Limda maintains the right to terminate an account. 12.d) Software Distribution Software and multimedia items are not permitted to be distributed using Limda web hosting accounts. Please contact our sales department for specific arrangements if you desire to distribute software and/or multimedia materials.

12. e) Liabilities

Limda makes no representations, claims, or assurances about the services provided by our clients, and will not be held liable for any disputes or claims brought against them. Limda will not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages, or any other damages, resulting from the use or performance of this website, or any information, services, or goods offered via your website. We are not liable for any content on any of our network’s servers, and we will not take action against any dubious material or action until it is brought to our attention via email.

12. f) IP Address Ownership

All IP numbers and addresses that Limda may assign to you will be maintained and controlled by Limda. Limda maintains the right to change or remove any of these IP numbers or addresses at any time.

12. g) Security

It is forbidden for users to violate or attempt to violate the Limda Network’s security. System or network security violations may result in legal or criminal responsibility. Limda will examine any incidents, which may include working with law enforcement authorities to prosecute violators. These infractions include, but are not limited to:

• Accessing material that is not meant for the user or connecting onto a server or account that the user is not authorized to access
• Attempting to probe, scan, or test a system’s or network’s vulnerability, or to circumvent security or authentication mechanisms without proper authorization.
• Attempting to disrupt service to any user, host, or network, including, but not limited to, overloading, ping flooding, mail bombing, and other methods.
• In any e-mail or forum posting, forging any TCP/IP packet header or any part of the header information
• Taking any action to gain services to which the User is not entitled.
• Attempting to combine many hosting packages to take advantage of large amounts of space or bandwidth.

Each hosting package paid is exclusive to a single main domain and use – you cannot mix bandwidth and space by purchasing numerous plans. Such transactions will be stopped and labeled as misleading by Limda. All of our services have an upgrade path, and if users ask for help, we can often work out special deals for them. System or network security violations are forbidden and may result in criminal and civil penalties. The following are some examples, but they are not exhaustive: Access, use, probe, or scan of a system’s security or authentication mechanisms, data, or traffic without authorization. Mail bombing, flooding, purposeful attempts to overload a system and broadcast attacks are all examples of interfering with service to any user, host, or network. In an email or a newsgroup posting, forging any TCP-IP packet header or any part of the header information.

Server Abuse

Any attempt to damage or harm a Limda Web server or a Limda Web subscriber is strictly prohibited, including but not limited to:

• Logging into a server or account that you don’t have permission to use
• Obtaining services not intended for you or your use by accessing data or taking any action.
• Attempting to probe, scan, or test any system, subsystem, or network for vulnerabilities.
• Without sufficient authorization, tampering, hacking, changing, or otherwise damaging or compromising security or authentication measures
• Transmission of material containing viruses, Trojan horses, worms, time bombs, cancelbots, or other computer programming routines or engines with the aim or effect of damaging, destroying, disrupting, or otherwise degrading the functionality or operation of a computer or the System.
• Interfering with, intercepting, or taking control of any system, data, or information
• Interfering with any user’s, host’s, or network’s service, including, but not limited to, overloading, “flooding,” “mailbombing,” or “crashing” any computer system

*You shall be held liable for all acts taken on your account, whether they were carried out by you or others. *The above policies must be followed by all Limda sub-networks and dedicated servers.

Bandwidth And Traffic Measurement Policy, and Overage Policy:

Incoming and outgoing traffic allowances are included in all monthly traffic listings for Startup, Enterprise, Corporate, VPS, Dedicated Servers, and any other hosting plans. Incoming and outgoing traffic allowances are based on a 50/50 split of incoming to outgoing traffic based on the total assigned traffic, therefore they are each half of the total listed traffic. Any traffic usage above the incoming or outgoing traffic totals will be charged at the rate specified in your plan while you were paying per MB/GB overage. The Limda Hoist traffic usage policy is straightforward! Each month, you are given a certain amount of traffic to use as you see fit. If the quantity of data transfer exceeds the user’s plan subscription for shared hosting plans, the account will be suspended, however, the user may receive warnings through email, and you may be contacted by Limda/Limda staff for overuse and provided positive options. Limda will not provide any minimum bandwidth guarantee (either international/IX) for any shared bandwidth port (which is mostly offered with VPS/Dedicated Server/FTP server plans), but users can have any amount of dedicated bandwidth port, and upstream service provider will provide 75 percent bandwidth guarantee up to upstream service provider’s Singapore/UK server. The dedicated bandwidth port is available as an add-on; for a price, please contact Limda’s sales team.

Scheduled Maintenance and Downtime

Limda Web server will provide services 24 hours a day, seven days a week, using commercially reasonable efforts. Subscriber acknowledges that the services may be unavailable or inoperable from time to time for a variety of reasons, including scheduled maintenance or upgrades (“Scheduled Downtime”), service malfunctions, and causes beyond Limda Web’s control or that are not reasonably foreseeable by Limda, such as telecommunications or digital transmission outages. Scheduled Downtimes shall be communicated to subscribers at least 48 hours in advance, and Limda Web will use commercially reasonable steps to minimize any additional disruption, inaccessibility, and/or inoperability of its web servers. Limda Web is not liable for any downtime caused by a user’s actions. In addition, shared accounts are not covered by the 99.99 percent network uptime guarantee.

 Responsibility(Reseller/Client)

Unless the account has been demonstrated to be a victim of outside hacking or address forging, the client is accountable for all activity that originates from the account. It is the client’s responsibility to keep their username and password secure. The customer is responsible for any third-party content that may appear on their website (such as the usage of Free For All links pages). The Limda service necessitates a basic understanding of Internet languages, protocols, and software. This level of understanding varies based on the client’s intended use and desired content for the web area. The following are some examples: Web publishing necessitates an understanding of HTML, proper document location and linking, FTPing Web contents, graphics, text, sound, image mapping, and so on. Knowledge of the FrontPage tools, as well as Telnet and FTP comprehension and capabilities, are required for FrontPage web publication. CGI-Scripts: familiarity of the UNIX environment, TAR and GUNZIP commands, Perl, CShell scripts, permissions, and so forth is required. Mail: a use of mail clients to receive and send mail, etc. The client acknowledges that he or she possesses the essential skills to design and maintain their website. The client acknowledges that Limda is not obligated to provide this knowledge or support in matters not related to Limda servers.

Backups

Limda goes to great lengths to keep the system running smoothly. Limda, on the other hand, will not be held liable for data loss due to any reason. Limda suggests that ALL information/data be backed up on their users’ computers as needed to maintain the highest level of data security. Any data that is extremely important to you should be stored in multiple locations at all times. Only Limda shared web hosting service users have an automated complimentary (no data consistency or guarantee is included) remote data backup option available at no extra charge (any account with more than 50 GB of data is not covered under the complementary remote data backup features), which is primarily designed for restoring data from the last best backup if the shared web hosting server fails. Note: By default, no data backup option is available for VPS/VDS/Dedicated server users. On Limda’s end, no backup of the VPS/VDS/Dedicated server customer’s data is kept for disaster recovery purposes. As a result, the customer always must devise a backup plan. Backup solutions, on the other hand, can be provided/provisioned through a third-party vendor, with additional fees based on the third-party vendor’s terms/solutions.

Actions

Account deactivation is the result of a customer’s failure to fulfill or follow any of the above policies/terms. Limda will be the sole judge of what constitutes an AUP violation. Limda maintains the right to suspend or terminate any account at any time. Limda will launch an investigation if it becomes aware of an alleged infringement of its AUP. Limda may block a customer’s access during the inquiry to avoid further potentially unlawful activities. Limda may, in its sole discretion, restrict, suspend, or terminate a customer’s web hosting account, as well as pursue other civil remedies, depending on the severity of the violation. Limda will report any such violation to the proper law enforcement authorities if it is a criminal offense. Limda does not provide refunds for a downtime caused by service disablement as a result of AUP violations. Customers of Limda agree to indemnify and hold Limda harmless from any claims arising from their or any other party’s usage of our services. Limda is given “as is,” “as available,” with no explicit or implied warranties of any kind, including, but not limited to, warranties of merchantability, fitness for a specific purpose, or non-infringement. Limda makes no promise or warranty that the Limda service will be error-free, secure, or available at all times. No oral or written advice or information provided by Limda, its employees, licensors, or anyone will create a guarantee, and you should not rely on such information or advice. Limda, its partners, and suppliers are not responsible for any costs or damages incurred as a result of any transaction or use of the service, whether directly or indirectly.

Modification

Limda maintains the right, without notice, to add, delete, or modify any provision of this policy.

Refusal of Service

At our sole discretion, we have the right to refuse, cancel, or stop service. If an account continues to violate our policies after warnings, this is an example of refusal of service. When it comes to spam or script abuse, refusal, cancellation, or suspension of services are extremely common. A customer who becomes unreasonable, unprofessional, exceedingly difficult to work with, or threatening is another example of a consumer refusing service. The account of the customer will be suspended, and we will advise the consumer to find a new host. A copy of the account(s) will be sent as a backup. combinations that can cause issues, as well as other unique situations. If a server becomes unstable and an account is discovered to be the source of the problem, we reserve the right to suspend the account to keep the server online and running normally. If the user’s usage is on the rise, we recommend investing in a

General

Service is subject to interpretation and change at the discretion of Limda administrators without notice. All charges are nonrefundable and non-negotiable, except for the 30-day money return guarantee. Any breach of these Terms of Service will result in the account being terminated. Limda reserves the right to terminate accounts at any time without notice. With 15 days’ notice, we have the right to delete any account.